Last updated: September 2026
En El Risco Residencial, un desarrollo de Grupo Trivor (“El Risco Residencial”, “nosotros”), respetamos tu privacidad y protegemos los datos personales que nos proporcionas al visitar este sitio web o solicitar información sobre nuestro desarrollo. Este Aviso de Privacidad se emite de conformidad con la Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) y su Reglamento.
1. Data controller
Grupo Trivor, located at San Vicente 50, Bahía de Banderas, Nayarit, Mexico, is responsible for the use and protection of your personal data through the website elriscoresidencial.com.
2. Personal data we collect
We may collect the following personal data when you voluntarily provide it through our contact form, email, WhatsApp or phone call:
- Full name
- Email address
- Phone number
- Budget or purchase interest
- Message or comments about your request
In addition, when you browse our site, browsing data (IP address, device and browser type, pages visited, time on site) is automatically collected through cookies and similar technologies, including the Meta (Facebook) Pixel and Google Analytics / Google Tag Manager, for statistical and advertising purposes.
3. Purposes of data processing
Primary purposes (necessary to handle your request):
- Respond to your requests for information about El Risco Residencial
- Schedule visits and follow up on your purchase or investment process
- Send you quotes, availability and floor plans
- Contact you by email, phone or WhatsApp
Secondary purposes (not required, but they help us offer you better service):
- Send you promotions, news or content related to the development
- Compile website usage statistics
- Show you personalized ads on social media and search platforms (Meta Ads, Google Ads)
If you do not want your data used for these secondary purposes, you can let us know by emailing contacto@elriscoresidencial.com.
4. Use of cookies and tracking technologies
This site uses first- and third-party cookies, as well as the Meta (Facebook) Pixel and Google Analytics/Tag Manager, to understand how you interact with the site and to show you relevant ads about El Risco Residencial on social media and other sites. You can disable cookies in your browser settings, although this may affect some site features.
5. Transfer of personal data
Your data may be shared with:
- Meta Platforms, Inc. (Facebook/Instagram) and Google LLC, solely for digital measurement and advertising purposes
- Hosting, email and contact management (CRM) providers that help us run the site and follow up on sales
- Grupo Trivor and its sales team, to handle your request directly
We do not sell or rent your personal data to third parties outside the operation of this site or the sales process of El Risco Residencial.
6. ARCO rights
You have the right to Access, Rectify and Cancel your personal data, as well as to Oppose its processing or revoke the consent you have given us (ARCO rights). To exercise any of these rights, send your request to contacto@elriscoresidencial.com including:
- Your full name and contact details
- The right you wish to exercise
- A clear description of the personal data regarding which you wish to exercise the corresponding right
We will respond to your request within the timeframes established by Mexico's Federal Law on the Protection of Personal Data (LFPDPPP).
7. Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time to address legal changes, changes in our practices or other reasons. Any changes will be posted on this page along with the date of the latest update.
8. Contact
If you have questions about this Privacy Notice or how your personal data is handled, you can contact us at:
- Email: contacto@elriscoresidencial.com
- Phone: +52 329 688 4699
- Address: San Vicente 50, Bahía de Banderas, Nayarit, Mexico
